Horizon / Educators / Early Childhood Careers / Compliance Agent

Compliance Agent

The compliance agent (AC) is an employee of the SSG. They work from the central office as support for several services across Alberta. Collaboration between the agents of the FPFA’s support service, the coordinators, and the centres is the key to ensure the well-being, health, and safety of children as well as compliance with provincial rules and standards.

The compliance agent must have a sense of development, which is to 

One of the AC’s responsibilities is to accompany and support teams of educators and their coordinator to ensure that they understand and apply the centre’s policies and procedures as well as mandatory rules.

They also have the mandate of accompanying and supporting coordinators in managing unexpected events and emergency situations, as well as conflict mediation.

Another of the AC’s responsibilities is the manage situations requiring disciplinary actions, in collaboration with coordinators.

To ensure compliance, the agent acts as liaison between the service and the inspectors from the government. They indicate the changes to make, coordinates their implementation and performs follow-ups.

Job Description

  • Take steps and accompany the centres to obtain or renew their license
  • Visit centres to verify compliance
  • Collaborate with coordinators so that they know, follow, and maintain compliance standards
  • Elaborating and updating program plans
  • Accompany coordinators in performance management (evaluations, warnings, termination)
  • Perform the coordinators’ annual evaluations
  • Prepare and facilitate monthly coordinator meetings
  • Create tools, guides, procedures, and templates for the centres
  • Orient and train new coordinators


The candidate must have a diploma in early childhood:

  • Level 3
  • Or equivalent (free and simple credentials recognition)


  • Health: This may include medical, dental, and optical coverage
  • Retirement: Certain centres offer the option of contributing to a retirement savings plan
  • Salary: If the centre is licensed, salary raises are applied to the base salary based on the level of study
      Level 3: $8.62/hour

Aptitudes and attitudes

  • Leadership (capacity for management and sense of organisation)
  • Competency with staff management and conflict management
  • Interest in doing research (keep self up to date on regulations)
  • Capacity to transmit knowledge and expertise
  • Autonomy and adaptability
  • Proactivity and sense of initiative
  • Respect and humility
  • Collaborative team spirit
  • Professionalism and work ethic
  • Communication, capacity for self-analysis and accountability
  • Capacity for resolving problems


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